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Can We Stop Calling it a Smartphone Now?

Ever since the rise of the cell phone, the devices we carry in our pockets are increasingly more capable.  Devices that were capable of text messaging were followed by others that had embedded browsers...

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What Happens When the Cloud Fails?

Customers of a major message hygiene vendor, including many law firms of all sizes, experienced an unexpected service outage recently. Affected firms were unable to send or receive email from the...

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Thoughts on Microsoft Ignite 2016

Last month I was lucky enough to attend Microsoft’s annual Ignite Conference in Atlanta with my colleagues Dominick Ciacciarelli, Joe Hoegler, and Chris Owens and 23,000 other technology architects,...

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An Inside Look at Tech Day, a Kraft Kennedy Conference

Last week Kraft Kennedy employees across the U.S. and U.K. gathered in-person and remotely at sessions with titles such as: Escape the Room: Breaking Out of Citrix Sessions Modern Perimeter Security...

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Microsoft Announces Intelligent Communications, Folds Skype for Business...

Monday marked the beginning of Microsoft’s Ignite conference where 30,000 IT professionals descended upon Orlando, FL to learn about Microsoft’s evolving vision and direction for the coming year and...

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Dispatch from Orlando: Takeaways from Microsoft Ignite 2018

Our field team returned from Microsoft Ignite with this digest of key takeaways. Teams Microsoft Teams is getting a lot of air time this year. When selecting sessions, we thought we saw more sessions...

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Collaboration with Microsoft Teams

Microsoft Teams, the new collaboration software, is making waves as it replaces Skype for Business. Microsoft has even bigger plans for the platform. Its radical vision is for it to replace, at least...

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Chat Apps in Microsoft Teams

This is part of a series on Microsoft Teams. My last post delved into the platform’s collaboration features. In today’s entry I discuss a feature that was never widely adopted with Skype for Business,...

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Enhanced Instant Messaging in Microsoft Teams

Continuing the Teams takeover of the Kraft Kennedy blog, this post will discuss Instant Messaging and Presence in Microsoft Teams, the platform’s most basic collaboration feature. Like Skype for...

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Mobile Telephony in Microsoft Teams

In the last entry of this series, I’m going to give a short overview of telephony in Microsoft Teams. For in-depth information on Teams, download the white paper below. Click here to read my previous...

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